缅北禁地

Russell Roxburgh, who joined Meredith as Facilities Director in September 2025, is already making a positive impact on responses to facility requests.聽聽

Roxburgh鈥檚 facilities toolkit includes prior experience serving as facilities director for Five Towns College in Dix Hills, New York. He has also held assistant director, maintenance technician, and maintenance engineering roles in collegiate, residential, and non-profit settings.聽

One of the things he鈥檚 learned from his previous experiences is how impactful good communication can be in facilities management, which is why this has been an area of focus since starting at Meredith.聽

Roxburgh said one way he is improving communication and response times is through聽 鈥渞estructuring the to make it more intuitive.鈥澛�

Changes include 鈥渋mplementing new request categories to define requests by trade (Maintenance, HVAC, Housekeeping, Grounds, etc.) rather than a large pool, which will improve accountability and encourage faster response times鈥� among the facilities team.

He is also working on implementing a way for the system to allow the technician assigned to the work order and the person who submitted the request to communicate questions and updates to each other while the order is in progress.聽

Roxburgh said it typically takes 24-48 hours for most routine requests, depending on priority and volume, with life-and-safety concerns taking precedence. He has installed a visible work order counter in the shop to keep the team鈥檚 commitment to responding quickly 鈥渢op of mind for all staff.鈥澛�

In addition to addressing immediate needs, Roxburgh is focused on longer-term upgrades, especially to the residence halls. He says the longer-term efforts have two components.

鈥�We will be performing a campus infrastructure analysis and master plan to address HVAC, electrical distribution, building envelopes, and related systems for the future. This analysis will focus on the residential buildings,鈥� he said. 鈥淲e are also assessing staffing needs based on the buildings, property areas, assets, and equipment that facilities are responsible for, to ensure we have the team necessary to maintain these items on campus moving forward.鈥�

Although he has only been at Meredith for a short time, Roxburgh has already come to appreciate the Meredith community and its traditions.聽

鈥淓verybody here has been awesome and extremely supportive. They have given grace and been so kind,鈥� he said.

He also said he鈥檚 looking forward to observing Crook Hunt this spring. 鈥淚鈥檓 so fascinated by Crook Hunt. I love a good scavenger hunt. I know I鈥檓 not allowed to participate, but I can鈥檛 wait to see how it unfolds.鈥�